Within the quickly evolving world of know-how, staying forward of the sport is essential for companies. As organizations try to optimize their IT operations and guarantee clean enterprise outcomes, observability has change into a crucial functionality for IT – however one that may be complicated and poorly understood. Cisco is ready to reshape the observability panorama with its new Cisco Full-Stack Observability (FSO) Platform. The Cisco FSO Platform empowers Cisco companions to not solely construct distinctive observability affords, however to enhance and improve current IT Service Administration (ITSM), IT Operations Administration (ITOM), and Software program Growth Lifecycle (SDLC) affords.
Observability goes past conventional monitoring approaches. Whereas monitoring focuses on particular metrics of particular person programs, observability takes an outside-in method, wanting on the holistic affect of an IT setting on enterprise outcomes. It measures how effectively the programs work collectively to attain the specified end result, relatively than simply monitoring their particular person performances. Observability permits proactive measures to optimize enterprise outcomes by correlating and analyzing the info collected from varied domains throughout completely different service layers.
The Core Components of Observability
The core parts of observability embrace Software Efficiency Monitoring (APM), IT infrastructure monitoring (ITIM), and safety.
APM covers a variety of capabilities, from analyzing code modules and databases to monitoring consumer experiences. ITIM spans bodily, digital, and cloud infrastructures, together with servers, storage, and networks. Safety intersects each infrastructure and functions, encompassing a variety of capabilities from firewalls to runtime utility safety safety.
The Challenges of Monolithic Observability Options
The primary technology of observability options available on the market as we speak have adopted a monolithic method, making an attempt to excel in all of those domains. That is typical of first-generation options. Nonetheless, the complexity of the observability panorama and the range of platforms and instruments out there render a monolithic method inefficient and unscalable. As companies search to include further domains into their observability methods, the restrictions of monolithic options change into much more obvious.
Clients will notice the total worth potential of observability when observability is built-in into the broader IT Operations Administration (ITOM) panorama, reworking core operational processes resembling incident administration, service degree administration, and capability planning and forecasting. Functions operations groups additionally make the most of observability to boost Software program Growth Lifecycle Administration (SDLC) processes, integrating observability with CI/CD. Lastly, observability ought to incorporate enterprise context and align with the enterprise’ operational KPIs.
To realize this, the observability answer should simply combine with adjoining ITSM and ITOM platforms and instruments – and crucially, these integrations have to be worthwhile and commercially sustainable for Techniques Integraters and VARs.
The Cisco FSO Platform is a New Method
The Cisco FSO Platform is a significant step ahead from the vendor-centric, complicated, hard-to-integrate observability options that dominate the market as we speak, to an open, standards-based, “plug and play” structure.
The platform serves as a centralized hub to gather, enrich, and analyze observability information from a number of domains. It offers 4 key capabilities:
- Ingestion: Integration of telemetry from any service that implements an OpenTelemetry interface, from cloud providers, and through user-defined REST interfaces
- Modeling: The flexibility to outline bespoke information fashions that align with the client’s service supply and operations setting
- Enrichment: Telemetry information transformation, correlation, and evaluation to speed up and automate anomaly detection and root trigger evaluation
- Integration: A strong built-in UX framework and a Unified Question Language that simplifies integration with reporting, visualization, workflow, automation, and different ITSM/ITOM platforms
The Cisco FSO Platform is Constructed on Open Requirements
The Cisco FSO Platform leverages OpenTelemetry to allow companies to effortlessly combine, correlate, and analyze full-stack telemetry to achieve a holistic view of their setting’s affect on enterprise outcomes. OpenTelemetry offers the instruments, growth kits, APIs, and protocols that outline how observability information is collected, formatted, and transported. OpenTelemetry’s speedy adoption because the trade normal additional solidifies its capability to allow complete observability options.
The Cisco FSO Platform is Accomplice-Centric
Our go-to-market technique for Cisco FSO Platform focuses on empowering companions to create customized options aligned with their clients’ distinctive enterprise outcomes.
The Cisco FSO Platform offers VARs, SIs, and MSPs with a number of methods to construct distinctive, differentiated affords:
- Leveraging Cisco-built and partner-built functions and modules through the FSO Trade market.
- Growing and enriching information fashions, information transformation, and information evaluation for particular person clients.
- Integrating FSO Platform with the client’s different ITSM/ITOM platforms to allow operational transformation.
- Constructing and reselling their very own functions and modules that run on FSO Platform.
Presents primarily based on the Cisco FSO Platform can broaden the accomplice’s strategic relevance and enterprise affect, and supply value-based differentiation for each skilled and managed providers.